NRI
Working abroad (Gulf and elsewhere) — passport taken, salary not paid, stuck, cheated by an agent, or a worker died abroad
The Indian embassy can help with food, shelter, a ticket home and bringing back a body, from the Indian Community Welfare Fund. File a grievance on MADAD or call 1800-11-3090 — family in India can do this too.
Answer a few questions and get your list →What the law says
Indian recruitment for jobs abroad is governed by the Emigration Act, 1983: recruiting agents must be registered with the Protector General of Emigrants (check the list on emigrate.gov.in), and recruiting without a licence or charging more than the permitted fee is an offence — complain to the Protector of Emigrants and the police. The draft Overseas Mobility (Facilitation and Welfare) Bill, 2025 has not yet replaced it. Workers with an ECR passport going to ECR countries must be covered by the Pravasi Bharatiya Bima Yojana (₹10 lakh for death or permanent disability). Indian missions can use the Indian Community Welfare Fund for shelter, legal help, an air ticket home and transport of mortal remains for workers in distress. Grievances go on the MADAD portal; the employer’s country’s labour courts decide unpaid wages, and the embassy can help file there. Most Gulf countries now forbid employers from keeping a worker’s passport.
General information, not legal advice.
Papers that usually help
- Copy of the passport and visa or residence permit
The embassy needs it for any help, even if the original is taken. - Job offer or employment contract, and the employer’s name, address and phone
Proves unpaid wages or a different job. - Worker’s exact location, local phone number and photos of the place
The embassy must be able to reach them. - MADAD grievance number (madad.gov.in) or embassy email reference
Lets you follow up and escalate. - Salary records, bank transfers home, and messages about non-payment
Needed for a labour complaint abroad. - Agent’s name, licence number, receipts of money paid, and messages
For a complaint to the Protector of Emigrants and police. - Death certificate or hospital report from abroad, and the next of kin’s ID
Needed to bring the body home and claim insurance and dues. - Pravasi Bharatiya Bima Yojana policy (if any)
Death or permanent disability cover of ₹10 lakh for ECR workers.
Questions Saboot will ask you
- What has happened?
- Which country?
- Who is asking?
- Did the worker go through a registered agent with emigration clearance?
Sources
- Emigration Act, 1983 (draft Overseas Mobility (Facilitation and Welfare) Bill, 2025 not yet in force)
- MADAD — consular grievance portal, Ministry of External Affairs (madad.gov.in)
Common situations
- My husband’s employer in the Gulf took his passport
- Not paid salary for months in Saudi Arabia, UAE or Qatar
- Stuck abroad — visa expired, no work, no money for the ticket
- The job abroad is not what the agent promised
- A woman domestic worker is locked in or abused abroad
- A family member died working abroad — bringing the body home
- Claiming insurance and dues after a worker’s death abroad
- Went abroad on a visit visa for a job and now stuck
- Lured to Myanmar, Cambodia or Laos for a job and forced into scam work
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