Money & banking › Credit report (CIBIL) error
Closed loan still shows active in CIBIL
What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).
Make my own list — free, 2 minutesYour situation
- What is wrong in the report? A closed loan shown as active/overdue
Papers to gather
- Your latest credit report (all pages)
Shows exactly what is reported. Where: Credit bureau website (one free report a year from each). - No-dues / closure letter for the loan or card
Main proof for wrong active or overdue status. Where: Lender.
You may also need, depending on your answers
- Dispute reference numbers and replies — Starts the 30-day clock.
- Raise an online dispute with the credit bureau and the lender — Required first step.
What the law says
Credit information companies and lenders must correct errors within set timelines, and RBI rules provide ₹100 per day compensation for delay beyond 30 days.
General information, not legal advice.
Saboot will also ask
- Have you raised a dispute?
Similar situations
- CIBIL shows a loan I never took
- Settled loan is hurting my credit score
- CIBIL shows late payments I never made
- My name or PAN is wrong in my credit report
- Loan rejected because of a wrong credit report
- Disputed with the credit bureau but nothing changed in 30 days
Sources
The full guide: My credit score or CIBIL report is wrong · All situations