Old PF account not transferred
What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).
Make my own list — free, 2 minutesYour situation
- What is the problem? Transfer or UAN / KYC problem
Papers to gather
- Salary slips showing PF deductions
Proves the employer took your share. Where: HR / email. - EPF passbook and UAN details
Gaps show non-deposit. Where: EPFO member portal / UMANG. - Employer name, establishment code and your dates of joining and leaving
EPFO tracks deposits by establishment. Where: Passbook header, HR letters. - Claim rejection message and reason
Most rejections are KYC or date mismatches that can be fixed. Where: EPFO portal. - Aadhaar, PAN and bank details matching EPFO records
Name, date of birth and bank mismatches block claims.
You may also need, depending on your answers
- File on EPFiGMS — Gets EPFO to act on deposit, claim or transfer issues.
What the law says
The Code on Social Security, 2020 (in force from 21 November 2025) now covers both. Gratuity is due after 5 years of continuous service (1 year for fixed-term employees), capped at ₹20 lakh, and must be paid within 30 days of becoming due. The EPF wage ceiling was raised to ₹25,000 a month from 17 September 2026.
General information, not legal advice.
Saboot will also ask
- Have you filed a grievance?
Similar situations
- Employer deducted PF but did not deposit it
- PF withdrawal claim rejected
- Gratuity not paid after 5 years
- Pension from EPS not started
- Fixed-term employee wants gratuity after one year
- Name or date of birth wrong in PF
Sources
- Ministry of Labour and Employment (official site) — Code on Social Security, 2020 in force from 21 Nov 2025
- EPFO grievance portal
The full guide: PF not deposited, PF withdrawal stuck, or gratuity not paid · All situations