Paid deposit in cash and no agreement

What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).

Your situation

Be careful A cash deposit needs a receipt or a written mention in the agreement.

Any messages or receipts that mention the deposit amount
Without an agreement, messages and receipts prove what was agreed. Where: WhatsApp, SMS, email, broker messages.
Cash receipt, acknowledgement message, or names of witnesses
Cash is harder to prove; any written acknowledgement helps. Where: Receipts, messages, broker, people present.
Rent payment records for the whole stay
Answers claims of unpaid rent. Where: Bank statement, receipts.
The messages in which the deposit was refused or deductions claimed
Shows the reason and its date. Where: WhatsApp, SMS, email.
Landlord's and tenant's full names and addresses
Needed for any notice or complaint. Where: Agreement, ID copies, police verification form.

Proof of handing back the keys and the date — Fixes when the deposit became due.
Your notice to vacate — Short notice is a common reason for deductions.
Photos or videos of the home's condition — The main evidence on damage claims.
Final electricity, water and maintenance bills and meter readings — Answers claims of unpaid bills.
Your written demand and any reply — Fixes the date of demand.

Rent laws differ by state. Some states follow the Model Tenancy Act approach, including caps on deposits.

General information, not legal advice.