Accidents
Medical negligence, hospital overbilling, or hospital refusing records or discharge
Your medical records are the case. Hospitals must give copies on request, and a doctor is liable only if care fell well below accepted standards — an independent medical opinion usually decides it.
Answer a few questions and get your list →What the law says
Patients or attendants can get copies of records within 72 hours of a request (Indian Medical Council Regulations, 2002). Negligence claims go to the Consumer Commission (district up to ₹50 lakh, state up to ₹2 crore) within 2 years. Criminal cases against doctors need gross negligence and usually an independent medical opinion first (Jacob Mathew, 2005).
General information, not legal advice.
Papers that usually help
- Complete case file: admission notes, consent forms, treatment and nursing charts, test reports, discharge summary
The core evidence in every medical case. - All bills, estimates and payment receipts
Proves overbilling and your loss. - Patient ID / admission number, and proof of your relationship if you are not the patient
Needed to request records and to file a claim. - Dated timeline: symptoms, what doctors said, what was done, what went wrong
Experts and commissions need a clear sequence. - Written opinion from an independent doctor
Commissions and police rely on expert opinion. - Records of later treatment that fixed or found the problem
Shows the consequence of the negligence. - Post-mortem report and death certificate
Key in death cases. - Income proof and extra costs caused
Decides compensation. - Written request to the hospital for records
Refusal after 72 hours is itself a complaint.
Questions Saboot will ask you
- What happened?
- When did it happen?
- Do you have the medical records?
- Has another doctor looked at what happened?
- Was a post-mortem done?
Sources
Common situations
- Wrong surgery or treatment harmed a family member
- Patient died and we think the hospital was careless
- Hospital overcharged or added items we didn’t use
- Hospital refuses to give medical records
- Hospital won’t release the body or patient until we pay
- Hospital refused emergency treatment
- Wrong diagnosis led to delay in treatment
- Infection after surgery due to poor hygiene
- Childbirth went wrong at the hospital
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