Money & banking › Loan, EMI and recovery
Bank says I am a guarantor for someone’s loan
What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).
Make my own list — free, 2 minutesYour situation
- What is happening now? I got a bank or legal notice
Papers to gather
- Loan agreement, sanction letter and key fact statement (KFS)
Shows what you actually agreed to. Where: Lender's app, email, branch (you can ask for a copy). - Loan account statement (statement of account)
Shows EMIs paid, charges and the outstanding. Where: Lender's app/website or written request. - Your bank statement showing EMI debits and bounces
Checks the lender's figures. Where: Net banking. - The notice received, with envelope
Each notice has its own reply/objection period. Where: Your post.
You may also need, depending on your answers
- Your complaint to the lender's grievance officer and reply — Usually required before an RBI Ombudsman complaint.
- App name, download link, screenshots of loan terms, and permissions it took — Needed for police and RBI complaints.
- Proof of hardship (termination letter, medical bills, business accounts) — Supports a restructuring or settlement request.
- Insurance policy linked to the loan — May pay EMIs in some situations.
What the law says
RBI rules govern recovery conduct and digital lending. Secured-loan enforcement follows the SARFAESI Act, with appeals to the Debts Recovery Tribunal.
General information, not legal advice.
Saboot will also ask
- What kind of loan is it?
- Who lent the money?
- How far behind are the EMIs?
- Which notice did you receive?
Similar situations
- Recovery agents come home and threaten my family
- Bank sent a SARFAESI notice for my home loan
- Car or bike was seized for missed EMIs
- Paid off my loan but bank won’t give the NOC or papers
- Want a one-time settlement with the bank
- Bank added charges I don’t understand to my loan
- Gold loan company wants to auction my gold
- I lost my job and can’t pay EMIs
Sources
- RBI complaint portal (Integrated Ombudsman Scheme)
- RBI (Digital Lending) Directions, 2025 — 8 May 2025
The full guide: Loan or EMI trouble — recovery calls, bank notices, settlement · All situations

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