Online & other › College or school fee & certificates
Result withheld or wrong marks
What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).
Make my own list — free, 2 minutesYour situation
- What is the problem? Result, marksheet or degree withheld
Papers to gather
- Fee receipts and payment proof
Basis of the refund. Where: Institution, bank statement. - Student ID / enrolment or roll number and admission records
Identifies you in any complaint. Where: Institution, ID card. - Admit card, result notice and any reason given for withholding
Shows what is held back and why. Where: Institution / board portal. - Admission letter, prospectus and fee/refund policy
Shows the refund and fee terms. Where: Website, brochure.
You may also need, depending on your answers
- Written request and any reply — Needed for UGC / regulator / court.
- Complain on UGC e-Samadhaan — UGC acts on refund and certificate complaints.
What the law says
UGC's fee-refund rules require refunds on withdrawal of admission (full refund, with a small processing deduction, if you withdraw in time) and prohibit higher-education institutions from retaining original certificates. School fee increases are regulated by state fee laws in many states. Education services can also be challenged before the Consumer Commission in some cases.
General information, not legal advice.
Saboot will also ask
- What kind of institution?
- Have you asked in writing?
Similar situations
- College won’t refund fees after I left
- College holding my original certificates
- School increased fees by a lot
- School won’t give the transfer certificate
- Coaching institute won’t refund after I quit
- Child denied admission under the RTE free seats quota
- Degree not recognised or college was fake
- Scholarship not credited
Sources
The full guide: School, college or coaching — fee refund, certificates withheld, or admission/result problem · All situations