Young people & students

I lost money on a gaming, betting or trading app, or my winnings are stuck

Real-money online games and betting apps are now banned in India. Apps still taking money are operating illegally — report them, and get help if it has become a habit.

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What the law says

The Promotion and Regulation of Online Gaming Act, 2025 and its Rules (in force from 1 May 2026) ban online money games and betting, whether based on skill or chance, and require banks to block payments to them. The law targets operators, advertisers and payment facilitators. Free games and e-sports remain allowed.

General information, not legal advice.

Papers that usually help

App name, website, and screenshots of your balance / transaction history
Basis of any complaint.
All deposits and withdrawals with UTR numbers
Lets police trace receiving accounts.
Chats with the agent or "ID" seller and their numbers
Agents are often the easiest to trace.
Your complaints to the app's support and replies
Shows refusal.
List of loans, cards and people you borrowed from
Needed to plan repayment and stop harassment.
Report the app on cybercrime.gov.in (or 1930 if money was just taken)
Can freeze accounts and get the app blocked.
Ask your bank to block gambling/betting payments on your account
Banks are required to block these payments; asking helps.

Questions Saboot will ask you

What is the problem?
When was the money deposited?
How did you pay?
How are you handling it?

Sources

Promotion and Regulation of Online Gaming Act, 2025
National Cyber Crime Reporting Portal (MHA)

Common situations

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