Young people & students › Gaming or betting app money

Paid an agent to load money for betting

What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).

Your situation

• How did you pay? Through an agent or "ID" seller

Where you stand

• Be careful Illegal apps rarely pay out — treat money still on them as at risk, and stop adding more.

Do these now

• Ask your bank to block gambling/betting payments on your account
  Banks are required to block these payments; asking helps. Where: Bank branch / app.

Papers to gather

• App name, website, and screenshots of your balance / transaction history
  Basis of any complaint. Where: The app.
• All deposits and withdrawals with UTR numbers
  Lets police trace receiving accounts. Where: Bank / UPI history.
• Chats with the agent or "ID" seller and their numbers
  Agents are often the easiest to trace. Where: WhatsApp / Telegram.

You may also need, depending on your answers

• Your complaints to the app's support and replies — Shows refusal.
• List of loans, cards and people you borrowed from — Needed to plan repayment and stop harassment.
• Report the app on cybercrime.gov.in (or 1930 if money was just taken) — Can freeze accounts and get the app blocked.

What the law says

Saboot will also ask

• What is the problem?
• When was the money deposited?

Similar situations

• Gaming app holding my winnings
• Lost money on a betting app
• In debt because of online gaming
• Child spent money on games without permission

Sources

• Promotion and Regulation of Online Gaming Act, 2025
• National Cyber Crime Reporting Portal (MHA)

The full guide: I lost money on a gaming, betting or trading app, or my winnings are stuck · All situations