Work › Delivery / ride app worker
Gig worker in Karnataka or Rajasthan — welfare board
What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).
Make my own list — free, 2 minutesYour situation
- Which state do you work in? Karnataka
Where you stand
- In your favour Karnataka's gig-worker law protects against arbitrary deactivation and requires a grievance process.
Papers to gather
- Partner ID, profile screenshots and onboarding agreement
Basic proof. Where: The partner app. - Trip/order history and payout statements
Shows unpaid amounts. Where: App earnings section, bank. - Your support tickets and replies
Shows the platform had a chance to fix it. Where: App help.
You may also need, depending on your answers
- The blocking message and any reason given — Needed to challenge it.
- Medical records, FIR (if road accident), and the order you were on — Needed for insurance and compensation.
- Register on e-Shram — Opens social security schemes for platform workers.
What the law says
The Code on Social Security, 2020 (in force from 21 November 2025) recognises gig and platform workers and provides for registration on e-Shram. Rajasthan, Karnataka and some other states have their own gig-worker laws with welfare boards and, in Karnataka, protection against arbitrary deactivation.
General information, not legal advice.
Saboot will also ask
- What happened?
- Are you registered on e-Shram?
Similar situations
Sources
- Ministry of Labour and Employment (official site) — Code on Social Security, 2020 in force from 21 Nov 2025
- e-Shram portal
The full guide: Delivery or ride app blocked my ID, cut my pay, or I was hurt on the job · All situations