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New electricity connection delayed
What usually matters in this situation, and the papers to keep ready before you meet an advocate or free legal aid (call 15100).
Make my own list — free, 2 minutesYour situation
- What is the problem? New connection delayed
Papers to gather
- Last 12 months of bills
A sudden jump is the main proof of a wrong bill. Where: Discom app / website. - Consumer / connection number and the owner's ID
Every complaint needs it. Where: Any bill. - New connection application and acknowledgement
Delay beyond the timeline can earn compensation. Where: Discom portal.
You may also need, depending on your answers
- Complaint number and reply from the company — Needed before CGRF.
- File with the CGRF (forum) of your discom — Free consumer forum for electricity disputes.
What the law says
Electricity (Rights of Consumers) Rules, 2020 (amended 2024) set service standards. Disconnection for non-payment needs at least 15 clear days' written notice (Section 56, Electricity Act, 2003), and old arrears generally cannot be recovered after two years unless shown continuously as due. "Theft" assessments under Section 135 are serious — see an advocate.
General information, not legal advice.
Saboot will also ask
- Have you complained to the electricity company?
Similar situations
- Electricity bill suddenly very high
- Meter is faulty or jumping
- Power cut off without notice
- Accused of electricity theft
- Landlord cut my electricity to make me leave
Sources
The full guide: Electricity problem — high or wrong bill, disconnection, meter, or new connection delay · All situations